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Order Cancellation Policy

At BikerVest.us, customer satisfaction is our top priority. We understand that sometimes you may need to make changes to your order. That’s why we offer an easy process for canceling orders, as long as the conditions below are met.

When Can You Request a Cancellation?

You are eligible to cancel your order if:

You request cancellation within 24 hours of placing your order.

The order has not yet been shipped or processed.

Please note: Once an order enters the shipping or dispatch phase, cancellations are no longer possible, as our system processes biker vest orders quickly.

Order Processing Timeframe

Order Processing: Orders are processed and shipped within 5–7 business days.

Cancellation requests will be reviewed and processed on the next business day.

Once your order status shows “Shipped” or “In Transit”, cancellation is no longer possible.

How to Request a Cancellation

If you wish to cancel your order, please contact us using the following methods:

📧 Email: info@bikervest.us

📞 Phone: +1 (940) 377-7024
📍 Address: 1501 Gano St, Dallas, TX 75215

Please include the following details in your cancellation request:

First Name ____________ Last Name ____________

Order Number _____________________

Email Address _____________________

Phone Number __________________

Reason for cancellation (optional) ___________________________________________

Our support team will confirm whether your order is eligible for cancellation and provide you with an update via email or phone.

Refund Timeline and Method

If your cancellation request is approved:

A full refund will be issued to your original payment method.

Refunds are processed within 5–7 business days.

Depending on your bank or payment provider, it may take an additional 5–7 days to appear in your account.

If your order cannot be canceled, you can still return it according to our Return & Refund Policy after delivery.

If You Miss the Cancellation Window

If your order has already been dispatched, don’t worry — you still have options:

Wait for delivery and then follow the steps in our Return & Refund Policy.

Contact our support team within the return timeframe, and we’ll guide you through the return process.

Please note: Customers are responsible for return shipping costs, and products must be unused, undamaged, and in original packaging when returned.